Terms and conditions

Important: tickets are not refundable but are transferable.

Thank you for your interest in participating in the Itoday Masterclasses. We suggest you go through the following terms and conditions before you continue to purchase tickets:

By opting to purchase tickets to the Itoday Masterclasses, you automatically agree to our terms of use. If you have concerns with any of the following clauses or don’t agree with the clauses listed here, please don’t buy tickets.

The ticket you purchase represents a revocable license for you to access the Itoday Masterclasses on February 8-9, 2021. This license can be revoked at any time by the organizer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.

Please note that you purchase the tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction.

Order validation

You must be 18 years or above before you can make any purchase from the Website. You must ensure that the personal details which you are required to provide when you register on the Website or at any time are accurate, current, and complete in all respects. You must also inform the Organizer immediately of any changes to that information by updating your personal details at this address: info@itoday.com

The buyer has to assume full responsibility of the Itoday Masterclass tickets, once (s)he receives it. Design Sprint Ltd. has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed, or rendered unusable in any other way.

Design Sprint has the right to investigate if there has been any violation of the ticketing terms and conditions. In case of any conflicts, the decision of the organizer will be deemed final.

All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/cancellations.

No refund requests will be entertained after tickets are purchased. Tickets are not refundable, but they are transferrable. Please consider offering/selling your ticket to a friend or colleague. Once you’ve received payment for the ticket, please email info@itoday.ch with the person’s name, email, job title, company, and languages are spoken and we will re-issue the ticket to the new party. Kindly note that if you obtain your ticket(s) from any other unauthorized source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The organizer has the right to dishonor such stolen/counterfeit tickets and declare them as void.

Payments

All bookings made prior to the itoday Masterclass must be paid in full to guarantee registration. Once payment has been accepted, you will receive tickets by email and print them out by yourself. These tickets are called “print@home”. You may also receive a mobile version of the tickets by email.

All orders are subject to acceptance and availability. When placing an order you confirm to us that all details you provide to us are true and accurate. You must provide a valid e-mail address in order to receive all the communication coming from the Organizer.

You are responsible to keep address details updated and to be aware of all communication provided by the Organizer. All communication sent to your e-mail address will be considered as received the day after the delivery.

Postponement of the Event

If you are not able to access Itoday Masterclass due to delays, federal regulations, organizer policies, weather-related problems, emergencies, or any other reason, you will not be eligible for any refunds or future credits.

If the Itoday Masterclass is canceled in its entirety due to any unforeseen circumstances, Design Sprint Ltd. has the sole and absolute right to 1) provide a comparable ‘make good’ option, or 2) reschedule the event, or 3) issue a partial/full refund, or 4) not offer a refund. Please note that the decision of the issuer in such cases will be deemed final and binding.

If the event has to be rescheduled you will not be eligible for any refunds. If Design Sprint Ltd. due to any unforseen circumstances provide a ‘make good’ option for itoday Masterclasses you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The buyer cannot, under any circumstances, claim refunds on shipping fees, processing fees, traveling & accommodation fees, and such other charges. Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. Organizer cannot be, in any way, held liable for that.

Please note that Design Sprint Ltd. reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. These changes will relate back to the date of purchase of the Itoday Masterclass tickets.

Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. Organizers cannot be, in any way, held liable for that.

Cancellation insurance

Ticketing service provider – Infomaniak SA has taken out an insurance with Allianz Insurance covering the Buyers. The Organiser is not responsible for the management of cancellations. Should the Buyer be unable to participate in the event, they may contact the Allianz Insurance customer service to obtain full or partial refund of their tickets in accordance with the terms and conditions they accepted during the order.
Phone: 044 283 32 22
E-Mail: info@allianz.com

Personal data

By purchasing the Itoday Masterclass tickets, you give your consent to Design Sprint Ltd. to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage. By filling in the form, to appear on the attendees’ page, you automatically give your consent to Design Sprint Ltd. to share your private information publicly on the website www.itoday.ch

In all cases of disputes between the ticket-buyer and the ticket-issuer, the decision of the latter will be deemed final. When an agreement can not be settled, support should be requested from a neutral third-party arbiter.

Exclusion of Liability

Design Sprint Ltd. is not responsible or liable in any manner of any user-generated content. Although organizers include strict provisions regarding user-generated content, we do not control and are not responsible for what users post on or through our sites/ communication platforms or in person and are not responsible for any offensive, inappropriate, obscene, unlawful, infringing, or otherwise objectionable or illegal user-generated content you may encounter before/during and after the event.

If you have been involved or have witnessed any of the previously mentioned content, or have additional concerns, please contact organizers immediately at info@itoday.ch. We expect all participants, including organizers, speakers, guests, attendees to follow the Code of Conduct.

If any electronic devices will be used during itoday Masterclasses, the organizer is solely responsible for his/her electronic devices, communication devices, and other such devices and matters such as hardware condition, internet connection, antivirus, backup, and other similar issues. Design Sprint Ltd. undertakes to provide the best possible service, but may not be held liable for technical issues beyond its control. Under no circumstances may the buyer claim damages or compensation due to technical issues of any nature whatsoever.

Miscellaneous

When purchasing ticket(s) for Itoday Masterclasses the buyer automatically accept to comply with the code of conduct. The Buyer also agree not to share access with other users, and not to duplicate or to share copyrighted materials including videos, slides, handouts, and other materials without written permission from Design Sprint Ltd. and/ or speakers.

In all cases of disputes between the Buyer and the Organizer, the decision of the latter will be deemed final. When an agreement can not be settled, support should be requested from a neutral third-party arbiter.

Please note that Design Sprint Ltd. reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. These changes will relate back to the date of purchase of the tickets.

The applicable law is Swiss public law. Any dispute related to the present contract, its conclusion, performance or termination is governed by Swiss law, and shall be submitted to the courts of the Federal Court of Lausanne.